Cancellation before shipment: If the order or the item(s) that you want to cancel have not been shipped yet, you can write to our customer support team at Shop@myginette.com or call us on +91 9650597009 between 9AM and 6PM India time, Monday to Saturday. In such cases, the order will be cancelled, and the money will be refunded to you within 48-72 business hours after the cancellation request is duly processed by us.
Cancellation post shipment: Please note that we don’t entertain any cancellation requests for orders that have already been shipped.
After receiving the product, you have to raise the return Request.
